How to report a Dairyland claim
- Online: log in to your Dairyland account to file the claim.
- Phone: 800-334-0090.
Dairyland says its claim service runs 24 hours a day, 7 days a week, 365 days a year.
You choose the shop, not Dairyland
California's Auto Body Repair Consumer Bill of Rights says it plainly: an insurance company can't require you to have the repairs done at a specific body shop. You also have the right to a written, itemized estimate, to know what your policy covers for towing, storage and a rental car, and to get your own estimate from a registered shop while your claim is open.
Dairyland asks whether you have a preferred repair shop and says it will work with the shop you choose. Tell them it is GV Auto Collision.
Driving to Mexico?
Dairyland notes limited Mexico coverage on its California policies. If the accident happened in Mexico, call Dairyland before you move the car back, and keep every document from the scene. Once the car is back in LA, we can tow it in and document the damage for the adjuster.
How we handle a Dairyland claim at GV
- Tow or drop-off. If the car can't be driven, we tow it to our shop in Downtown LA for free when we do the repair.
- Photos and teardown. We document all the damage, including what's hidden behind the bumper and panels.
- Estimate and adjuster. We send the estimate and photos to Dairyland and work directly with the adjuster.
- Supplements. If more damage shows up during the repair, we send Dairyland a supplement for approval before we continue.
- Repair and report. Factory procedures, color-matched paint, a written report with photos at pickup, and a 3-year warranty on body and paint.
You get text updates the whole way. Hablamos español.
GV Auto Collision is an independent repair shop and is not affiliated with Dairyland. Insurer phone numbers and programs are taken from Dairyland's website and can change; check your policy and insurance card. General information, not legal advice.